Refund policy
EXCHANGE / REFUND POLICY
All purchases made through our website are final sale. We do not offer refunds, returns, or exchanges once an order has been placed.
ALL SALES ARE FINAL. Please review your order carefully before completing your purchase.
DAMAGED OR DEFECTIVE ITEMS
We take quality seriously. If you receive an item that is damaged or defective, please contact us within 48 hours of delivery with your order number and clear photos of the issue.
If the claim is approved, we will offer a replacement, repair, or store credit at our discretion. We do not issue refunds for damaged or defective items. Damage caused by normal wear and tear, misuse, or improper care is not considered a defect.
ORDER MODIFICATIONS
Once an order is placed, modifications (including but not limited to changes to the shipping address, size, item, or payment method) cannot be guaranteed.
For preorders, changes to the order may be permitted only if the preorder window is still open. Please contact us immediately if you need to request a change. We are not responsible for orders shipped to an incorrect address provided at checkout.
CANCELLATIONS BY THE SELLER
In the unlikely event that we are unable to fulfill your order, you will be notified promptly and issued a full refund or store credit, depending on your preference.
EXCESSIVE RETURNS
While all sales are final, we reserve the right to refuse service or future orders to customers who demonstrate patterns of excessive claims, disputes, or abuse of our policies.
ACKNOWLEDGMENT OF POLICY
By completing a purchase on our website, you acknowledge that you have read, understood, and agreed to this Exchange / Refund Policy in its entirety.
DISCLAIMERS
All features, specifications, products, prices of products and services, discounts, promotions, and offers described on our Services are subject to change at any time, and we reserve the right to make changes to them without notice. We reserve the right, without prior notice, to limit the order quantity on any product and/or refuse service to any customer.
We have made every effort to display as accurately as possible the colors of our products shown on the website; however, actual colors may vary depending on your device and display settings, and we cannot guarantee color accuracy.